Peter Trappeniers

Senior Customer Care Manager
Terumo BCT

Peter’s has outstanding organisational decision making and follow through skills with a strong ability to oversee and manage multiple projects utilising diverse resources. He has over 10 years experience in strategic supply chains, logistics, business development, strategic planning and process development/improvement. His passion is to give a "customer satisfaction" twist to his company's important business processes.

Check out the incredible speaker line-up to see who will be joining Peter.

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Day 1

Monday, September 11th, 2017

13:50 CREATIVE BOARDROOM: What is the impact of Customer Centric Initiatives of medical device companies on the supply chain?

What does the term “Customer Centric” really mean?
How can we understand the customer better than they know themselves from a Supply Chain point of view?
We now know that not all customers are equal and we need to stop a one-size fits all - so what now ?
How to identify the right experiences for the right customers

Day 2

Wednesday, October 11th, 2017

11:25 DRILL DOWN ROUND TABLES

Round Table 1: Trends for digital ordering in the medical industry: How to stay ahead of the curve

Jana Dallmann, Senior Manager Supply Chain Processes & Logistics, Carl Zeiss Meditec AG

Round Table 2: How to use GS1 and the UDI to speed up regulatory approval. Assess the impact on the supply chain

Sylvia Reingardt, Sector Manager Healthcare, GS1 Germany

Round Table 3: Sustainability: Learn how to reduce energy consumption and waste and turn your supply chain green – don’t get left behind

Nele Bayen, Senior Operations Manager, St. Jude Medical

Round Table 4: Pharmaceutical industry: Improving the medical device supply chain by learning from advanced industries

Peter Trappeniers, Senior Customer Care Manager, Terumo BCT

Round Table 5: How to use The Internet of Things (IoT) to create a connected production floor, enhance visibility and monitor equipment and people

Valerij Krndija, Senior Transportation Manager EMEA, IDEXX Europe

Round Table 6: What is the impact of 3D printing on production, planning, distribution and DCs? Assessing the effect on cost, lead-time and product lines

Mike Isles, European Medicines Partnership Director, International Health Partners

Round Table 7: Cyber security: Make sure you know the risks and learn how to minimise them