Michaela Berlich

A unique opportunity to listen to your customers’ perspective on how you can directly add value to them.

• Detailing how hospitals are changing and the affect on medical device supply chains
• E.g. Setting up in-house companies in order to claim back VAT: Impact on reporting of figures to med dev and consequently demand and supply planning
• How are hospitals tracking products and how can this be improved? Increasing the visibility of products How should medical device companies adapt their supply chain strategies to add value to the customer experience?
• In what ways should medical device companies improve their customer service?
• What really matters on a day-to-day basis in the product delivery experience?
• Impact of Brexit on the NHS and medical device supply chains